• Rewards program

    Inspire customers in the long term

PREMIUM PROGRAM

HUGE SELECTION – MUCH EFFECT

Once you’ve won the customer over, things run on their own – don’t they? Unfortunately, this is not quite true.
The customer is king and he should take note of that. It’s hard enough to win over a new customer in the myriad of offers and fierce price wars.
But how complicated is it to keep a customer loyal to your company, to have them come back to you again and again, and to build trust over a long period of time?

With a choice of thousands of non-cash rewards, hundreds of vouchers or a branded travel portal, every customer can be inspired and spurred on to top performance. Always keep your customers aware of their current points balance in their points account and reward them with attractive rewards.
In this way, you not only increase customer loyalty, but also offer your customers decisive added value. Additionally, your customers voluntarily disclose their habits, interests, and opt-ins, allowing you to advertise better and more efficiently.

Premiums and benefit worlds

  • Exclusive tickets for events

  • 25,000 rewards to choose from

  • over 10,000 individual travel offers

  • High quality jewelry or luxury watches

  • High quality brand tools

  • Vouchers for special events or trips

  • Consignment and free goods management

  • over 400 different vouchers from Amazon to Zalando

Convinced? You have questions ?

Get free advice without obligation.

Consulting hotline: 0721 98171-111

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Possible features for your rewards program

  • STATUSLEVEL

    Your customers can achieve higher status levels based on the sales they make, qualifying them for special rewards or other benefits.

  • COMMUNICATION

    Your rewards program is present at all touchpoints (web, app, email, social media, POS, etc.) and provides the opportunity for communication between you and the customer, at all stages of the customer journey. There is also the possibility to cover different languages and different country versions.

  • PREMIUM SHOP

    At PRODATA we offer you the possibility to set up your own web store for your rewards. As a result, the customer experiences the entire shopping experience and will not soon forget it, but especially you! This rewards your customers according to your own earn-and-burn rules. A wide variety of payment and co-payment options can also be implemented with us. You have the opportunity to offer specially branded goods. We take over the complete handling from assortment, dropshipping, shipping and billing for you.

  • APPS

    In addition to web-based solutions, more and more apps are now available to reach customers where you are guaranteed to find them, on their smartphones. Keeping track of your score, customer support or shopping directly via app – everything is possible in modern apps!

  • INTERFACES to ERP / CRM / POS

    All interfaces are possible – your new program can be easily connected to your existing IT thanks to variable interfaces. Whether common API, SAP connection, Salesforce, Siebel or Single Sign On, our IT experts will find a way!

  • POINTS MANAGEMENT

    If you opt for a points-based rewards program, points allocation, expiration and redemption can be completely customized. You determine who receives how many points, when for what, and how they can be redeemed. With the help of intelligent point engines, point management can be easily automated. Let us advise you, we already have a few suitable ideas!

  • CUSTOMER SERVICE

    In your new rewards program, you can easily integrate your customer service. The customer gets the feeling of individual care and special appreciation, which builds a personal bond with your company. We will gladly take over the support and warranty management for you.

  • Gamification

    Game-typical elements such as levels, rewards, badges, etc. can be used profitably so that the customer engages more intensively with your brand. Behavior-based triggers take effect, which can emotionalize and ultimately influence the purchase decision in your favor.

The interactions within an intelligent premium program

The perfect mix of reward and motivation

BENEFIT FROM THE EXPERIENCE OF 30 YEARS AND OVER 1000 PROJECTS

What makes our programs special

PRODATA as a full service provider offers the complete package from one source

  • Huge premium selection

    Whether it’s non-cash rewards, travel, vouchers, coupons or value gifts, our wide selection of brands and products always has something suitable for your customers and/or employees. We will advise you independently on the portfolio that suits you best and take full care of your customer.

  • Programme support by permanent project manager

    Your personal contact partner will support you in selecting the right rewards, while our in-house rewards management team will take care of maintaining the range and provide you with updates as often as you wish.

  • Rule-based actions

    With special promotions and campaigns, you can encourage your customers to buy specific products. Our internal marketing team is there to help you in word and deed. We take care of the entire communication for you!

  • Software and interfaces

    Your individual premium shop is set up completely flexibly according to your needs. The new platform can be easily connected to your existing systems thanks to variable interfaces.

  • Support and Service

    If you wish, we can take over the complete support for your rewards programme. Whether it’s returns, customer enquiries or other issues, no request is too complicated for our support team.

  • Purchasing advantages through connection of many suppliers

    For many years, we have been working with a large network of strong partners and suppliers, resulting in an unbeatable assortment at the best conditions. With us, no wish remains unfulfilled and your premium assortment becomes unique!

Contact us now without obligation

Thorsten Heftrich
Sales Manager & Managing Partner
vertrieb@prodata.de
0721 / 98171 111

THE NEXT STEPS TO YOUR Rewards Program

  • INTERVIEW & ANALYSIS

    First meeting without obligation.

  • CONSULTING & CONCEPTION

    How can we help you?

  • SETUP, SYSTEMS & COMMUNICATION

    Concrete elaboration of an individual process.

  • GO-LIVE & OPERATIONAL PHASE

    Implementation of your project.

  • REPORTING & OPTIMISATION

    What happens next?

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