Undeliverable/return processing
Returns processing and customer recovery
PRODATA presents for the first time an integrated multi-stage process solution for the recovery of customers and prospects from the return of advertising mail. A new address can be determined for approx. 35% of the returns, and for a further approx. 10-15% a probable statement can be made that the old address is still valid and that only a delivery error occurred.
For this purpose, an elaborate multi-stage search process is used to access information from Deutsche Post Adress, alternative providers of relocation information, Einwohnermeldeamt pool requests (multiple use) and current telephone directories. The price is only 1.15 euros for a new address and 0.25 euros for a confirmed old address plus VAT. Acquisition costs and adjustment flat rate.